Returns & Exchanges
At Outdoor America, we want you to be fully satisfied with your gear, which is why we offer a 30-day return window for all unwashed and unworn apparel. If your items aren't ready for your next adventure, we make the exchange and refund process simple and transparent.
Return Process
- 1.Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Print Your Label
Download and print the prepaid shipping label provided through the portal and secure it to your original packaging.
- 3.Ship the Package
Drop off your return at any authorized carrier location, ensuring all original tags are still attached to the garments.
- 4.Receive Your Refund
Once our warehouse inspects the items, your refund or exchange will be processed within 5-7 business days to your original payment method.